FAQ’s

Ordering

1. HOW DO I PLACE AN ORDER ONLINE?

Shopping online at Khareedoshoe is very easy. You need to follow these
steps:
Click on the product you want to purchase
Choose the desired color and size, then choose add to cart
option.
You can now see your shopping cart. If you want to
purchase another item, click on CONTINUE SHOPPING button. If
that’s all you want, click on PROCEED TO CHECKOUT.
Register your account if you are a new customer and
continue to payment options.
Fill in your contact details, preferred shipping & payment
method and click on CONTINUE button.
Your order will then be placed successfully

2. HOW WILL I KNOW THAT YOU RECEIVED MY
ORDER ?

After you place your order, a confirmation e-mail will be sent to you.
However, in rare situations where any of the items you ordered goes out
of stock, we will contact you by e-mail and you will only be charged for
the value of the items in stock.

3. WHAT HAPPENS IF THE PRODUCT I’VE ORDERED
ISN’T IN STOCK?

Our website system is designed to ensure that stock levels are always
accurate.However, if any of the items you ordered goes out of stock,
you will be instantly informed via e-mail ¬ be charged for out of stock
items.

4. WHAT IS THE PROCESS TO CANCEL MY ORDER?

Once your order has been placed, it is not possible to cancel.

5. WHICH SIZE SHOULD I CHOOSE?

All products are sold according to the standard size chart of
khareedoshoe . But as sizes can vary, we have provided the actual
dimensions of each product for you to compare with your own feet
measurements. For more information, contact our customer care team
at [………..email] or whatsapp 0341-7701573 for advice.

6. WHAT PAYMENT METHODS DO YOU OFFER?

Other than Cash on Delivery, we accept Easypaisa.

7. DO I NEED TO SIGN FOR MY ORDER AS AN
AUTHORIZATION?

Due to the high value of the goods that we sell, we require proof of
delivery for all orders. This means we are unable to authorize packages
to be delivered without a signature.

8. I CANNOT FIND ANSWERS TO MY QUERIES, HOW
DO I REACH CUSTOMER SERVICE?

You can simply email at […………………email] or WhatsApp
0341-7701573 & our team will assist you.

Shipping & Delivery:

9. CAN I CHANGE MY SHIPPING ADDRESS AFTER MY
ORDER HAS BEEN DISPATCHED?

We are unfortunately unable to redirect orders once your items have
been dispatched. Therefore, please ensure you provide a suitable
shipping address for the specified delivery times.

10. CAN I TRACK MY ORDER?

Once your payment has been made successfully, you will be able to
track your order instantly through courier service provider after entering
the tracking number, which will be provided to you via e-mail.

11. WHERE IS MY ORDER?

We aim to dispatch all orders within 2 days . Estimated delivery times
are to be used as a guide only, khareedoshoe is not responsible for any
delays caused by courier companies processes.

12. HOW LONG DOES IT TAKE TO DELIVER?

Deliveries within Pakistan are done within 3 to 5 days, depending on the
item. However, you can track your order directly through your tracking
number on the site of the courier service provider.

13. WHAT HAPPENS IF YOU CAN’T DELIVER TO MY
ADDRESS?

Sometimes there may be problems delivering to the address which you
have given us. In this case, we will contact you will deliver to the
alternate address provided by you.

14. IS MY PRIVACY AND PERSONAL INFORMATION
SECURE ON YOUR WEBSITE?

Shopping on our site is 100% safe and secure. You can view our privacy
policy here:

Return & Exchange:

After the delivery of the product, if you are not satisfied with the product
in terms of size, color or any other defect, the item can be exchanged
within 7 days after the product delivery. Khareedo Shoe will conduct a
proper checking process before exchanging the product. The product
should fall in the following criteria before making an exchange:

● The item should not be used.
All tags must be kept intact.
The item is either faulty or is incorrect in size or color. Khareedoshoe
should receive it within 7 days.
Shipping costs will be borne by the customer.
All costs (shipping charges, taxes and duties) will be borne

● Refund process will take 14 Business working day’s.
by the customer at all times. The product can only be exchanged once
after the purchase. No returns will be entertained by Khareedo Shoe.
Articles sold on Discount will not be Returned or Exchanged, if there’s
any complaint regarding the article they will be entertained through
Online Support not by any Retail Store.
Costumer can change product through retail store (only in karachi)
Address : Bata Naz Boot House (ecom partner of khareedoshoe)
R-372/15 near royal bakery T ground , dastgir ,karachi.

Refund Policy

If the product turns out to be faulty or has any defect, Online Support
should be informed within 48 hours after delivery.
Complaint or Inquiry
For any Complaint or Inquiry feel free to Contact us at

1.Email[ ]
2. whatsapp +92 341-7701573
3. message on Facebook page
khareedoshoe